Product Delivery Policy
Codes Supply sells digital products. No physical shipment is required unless a product page expressly states otherwise.
Delivery method
Digital products, game codes, activation keys, vouchers, or similar items are delivered electronically using the email address provided with the order and/or through the customer account or order page, depending on the product.
Delivery time
Most successfully paid orders are processed and delivered shortly after payment confirmation. In some cases, additional payment, fraud-prevention, availability, or technical checks may be required. Where this happens, delivery may take longer. If your order has not arrived within 24 hours after successful payment, please contact [email protected] with your order number.
Delivery fees
There are no physical shipping or delivery fees for digital products. The total price payable is shown at checkout before payment. Any separate payment-provider or currency-conversion charges outside our control may be applied by your bank or payment provider.
Customer responsibility
Please provide a valid email address and ensure that the selected product, platform, region, and other compatibility requirements are correct before completing the purchase. You should also check spam or junk folders if a delivery email is not visible.
Delivery problems
If a digital product is not delivered or you receive the wrong product, contact us before attempting to purchase the same item again. We will investigate the order and provide the appropriate resolution in accordance with our Refund & Return Policy and applicable law.
Contact
Email: [email protected]